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Email marketing agency · Brisbane & Australia-wide

Email marketing that turns subscribers into repeat customers.

Base Digital is a Brisbane email marketing agency. We plan, write and build email automations and campaigns that nurture leads, bring customers back and generate revenue from the audience you already have.

We work in Klaviyo and other leading platforms, connect email to your store or CRM properly and report on the revenue each email brings in. You work directly with senior specialists, with no long lock-in contracts.

Free, no obligation
Book a free email marketing strategy session
Tell us about your business. We'll review your email marketing and come back within one business day.
Brandon Delardes You'll speak directly with Brandon, our founder and director. No obligation, just free advice and friendly chat.
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In short
Brandon Delardes
Reviewed byBrandon DelardesFounder, Base DigitalUpdated October 2026

What does a good email marketing agency do? A good email marketing agency turns your list into a reliable source of revenue. That means automated flows such as welcome, abandoned cart and post-purchase emails, regular campaigns people want to open, smart segmentation, strong deliverability and reporting on the sales and leads email actually drives.

Our approach

Your most profitable channel is the audience you already have.

Winning a new customer costs far more than keeping one. Email lets you stay in front of people who already know you, on your terms, without paying for every click.

We start with the automations that earn money in the background: welcome series, abandoned cart and browse, post-purchase and win-back flows. Then we plan a campaign calendar that fits your promotions and brand.

Segmentation, testing and deliverability sit underneath everything, so the right message reaches the right person and lands in the inbox, not the spam folder.

Talk to us about Email Marketing →
What's included
  • Email audit and strategy
  • Automated flows: welcome, abandoned cart, post-purchase and win-back
  • Campaign calendar, copywriting and design
  • List growth: pop-ups, sign-up forms and lead magnets
  • Segmentation and personalisation
  • Klaviyo setup, migration and integration
  • Deliverability, domain authentication and list health
  • A/B testing and monthly revenue reporting
Want to know more? Get honest advice with no hard sell.
Book a free strategy call →
How we work

How we turn email into a revenue channel

01
Audit & strategy
We review your list, flows, deliverability and results to find the quickest revenue wins.
02
Build the flows
Core automations designed, written and launched so revenue arrives in the background.
03
Campaigns & growth
A regular campaign calendar and list growth tactics that keep your audience engaged.
04
Test & refine
Subject lines, offers, timing and segments tested and improved every month.
Case study · FINEPRINTCO

Email as part of a record-breaking digital partnership

FINEPRINTCO moved to Base Digital from a large national agency in May 2023. We manage their Klaviyo email marketing alongside paid media and their wider digital channels, so every campaign works together. The result is continued, progressive revenue growth, with records broken every year together.

81%
Increase in online revenue
56%
Decrease in business marketing cost
26%
Increase in conversion rate to purchase
FINEPRINTCO online store homepage
FINEPRINTCO, online art print store, client since May 2023
Our clients

We keep good company.

Adelaide Eye and Laser Centre
Brisbane Broncos
Brisbane Grammar School
Core Physio & Health Centres
Crimsafe
Data#3
Employ Health
Endeavour Group
FINEPRINTCO
Flight Centre
Gallery One
Lockyer Architects
Pickerings Auto Group
Sabbi
Shimo Wagyu
St Margaret's Girls School
Stage And Screen
Tierra Group
Tim Stewart Architects
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Client results

What our clients say

Complete confidence that our marketing portfolio is in excellent hands — working with Brandon and his team allows me to focus my attention on other critical areas of the business. Their expertise and reliability have been invaluable to our operations and growth.

Lisa Mattiazzi
Marketing & Operations Manager, Core Healthcare
Strategy Performance

Brandon and the team stand in a league of their own — incredibly attentive, genuinely caring, and going above and beyond. Working with them feels like collaborating with family, not a distant agency that's only focused on results.

Steph Pasquetti
Marketing Manager, FINEPRINTCO
Performance Strategy
Knowledge Base

Email marketing insights from our team

View all articles →
Email Marketing7 June 2026
How to build an email marketing strategy that retains customers and drives revenue
Email is the highest ROI channel most brands under-invest in. Here's how to build a strategy that retains customers, drives repeat revenue and compounds over time.
Read article →
Email Marketing3 March 2026
Never Sleep on These 5 Email Marketing Tactics
While typically considered an older channel, email marketing is very much alive and kicking. Despite often being overlooked by small businesses, having a comprehensive email marketing strategy has proven to be a powerful
Read article →
Why Base Digital

Why Base Digital for email marketing

Revenue-first

We build the flows that earn money first, then grow from there.

eCommerce expertise

Deep experience with Shopify, Klaviyo and what drives repeat online purchases.

Joined-up channels

Email planned alongside your ads, SEO and website, so every channel feeds the list.

Results and revenue

A proven history of progressive, consistent results, reported in the revenue email brings in.

Common questions

Email marketing questions, answered

We mostly work in Klaviyo, especially for eCommerce, and also support Mailchimp, HubSpot and other platforms. If you're on the wrong platform for your needs, we'll tell you and can handle the migration.
Most brands do well with one to two campaigns a week plus automated flows, but it depends on your audience and offer. We start steady and adjust based on engagement and unsubscribes.
It varies by industry and list size. For eCommerce brands, email is often one of the highest-returning channels. We benchmark your results after the audit and set realistic targets.
Yes. We handle strategy, copywriting, design and build, and work within your brand guidelines. We can also use content and images your team provides.
Yes. We check domain authentication such as SPF, DKIM and DMARC, list health and sending habits, then fix the causes so your emails reach the inbox.
Yes. We set up sign-up forms, pop-ups and lead magnets, and connect your ads and website so new visitors are captured and nurtured.
No. We don't use long lock-in contracts. We earn your business through results, month by month.
Brandon Delardes
Brandon DelardesFounder, Base Digital
Book your free strategy call
Talk directly with Brandon. No hard sell, just honest advice on where the biggest opportunities are for your business.
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Email us directly
Work with Base Digital

Make your inbox your best salesperson.

Book a free strategy call. We'll review your email marketing, show you the revenue you're leaving on the table and give you a plain-English plan, with no obligation.